Refund Policy

Welcome to DiagramCopilot! By accessing or using our platform, you agree to be bound by these terms, all applicable laws and regulations, and you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit or debit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and (ii) the information you supply to us is true, correct and complete.

We may employ third-party services to facilitate payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price, fraud, or suspicion of unauthorized or illegal transactions.

We also reserve the right to modify usage counts, limits, or impose hourly usage restrictions to safeguard model capacity and ensure fair access for all users. These changes may be applied after purchase to maintain overall service quality.

One-Time Purchase Policy

Purchase Process: Our product/service may be offered as a one-time purchase. Once payment is processed, you will gain access to the product/service as described at the time of purchase.

No Refund Policy: All sales are final. We do not offer refunds for change of mind, dissatisfaction, or inability to use the product/service as intended. If you experience significant technical issues that prevent the product/service from functioning as described, please contact our customer support team immediately. While we do not offer refunds, we will make reasonable efforts to resolve technical issues.

Unauthorized Charges

If you notice any unauthorized charges on your account, please contact us immediately so we can investigate and take appropriate action.

Product Updates & Third Parties

Any future updates or improvements to the product/service are provided at our discretion and are not guaranteed as part of your one-time purchase. Our no-refund policy also applies to any third-party products or services purchased through our platform.

By making a purchase, you acknowledge that you have read and agree to this no-refund policy. If you have any questions or concerns, please contact our customer support team before making a purchase.

If you have any questions about this refund policy, please contact us at DiagramCopilot@gmail.com.